Why we can never rest: a year in the life of Twitter

TIMES Online, January 04, 2010

ON June 15, our technicians told me to add a note to our website, writes Biz Stone, a co-founder of Twitter.

The note warned users of a planned maintenance session that meant our service would be inaccessible while we carried out an overdue system upgrade.

Immediately, we began to see a reaction in the form of tweets. Then came the emails. Then came the phone calls. Even the US State Department contacted us. The message was loud and clear: Twitter cannot rest while there is unrest in Iran.

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